The Milton Police Department continuously seeks and develops new means to provide enhanced support to the community in a cost-effective way. In April 2019, the department hired Public Safety Ambassadors (PSAs) to assist with some of the non-sworn-officer policing work in the community. PSAs are non-sworn employees who work alongside sworn police officers in the field, providing vital services so that officers may focus their time on functions that only officers can do, thus maximizing our finite staff resources.

 PSAs provide additional support to the department and to the community by increasing visibility, observation, and reporting, enhancing community policing efforts, increasing community outreach, and performing protection activities that do not require actions by sworn police officers.

PSA uniforms and vehicles look distinctively different from Milton Police officers. Their uniform consists of a yellow reflective shirt, tan tactical pants, and black boots. Their vehicles are marked with “Milton Public Safety Ambassador” and are equipped with orange emergency lights.

PSA are part-time employees of the Milton Police Department and the City of Milton, and they perform the following routine and specialized duties:

• Traffic control
• Residential/business/vacation checks
• Respond to dispatched calls for service
• Assess situations and take appropriate actions under their role/responsibility
• Prepare formal reports
• Assist with special events
• Perform first aid
• Perform community outreach
• Assist with crime prevention programs