Milton CityView Web Portal

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Please be advised there will be an increase in the City’s development impact fees effective January 1, 2025. If you have development projects in Milton that require the submittal of applications for building permits after January 1, you have the opportunity to apply for an impact fee certification prior to January 1 to lock in the current impact fees for a 180-day period. For more info, CLICK HERE.

Milton CityView Web Portal
Link to CityView Portal

Welcome to the Milton CityView Web portal, your ultimate source of information. If you are looking for some help on using the portal, we hope the Frequently Asked Questions (FAQ) below will be helpful. If you cannot find your answer, please call us at 678-242-2545.

Inspection Request Guidelines

All inspections requested before 4 p.m. will be scheduled for the next day.
If you need to cancel an inspection, it must be cancelled by 4 p.m. the day prior to the inspection.
All inspections must be scheduled through the email: inspectionrequest@miltonga.gov or through the Milton CityView Web Portal.

After Permit Issuance

Approved plans and permit cards (include trade permits including for trees, plumbing, mechanical or electrical) will be available to download on Milton CityView Web Portal.
Hard copy of approved stamped plans must always be on-site for the duration of construction.
Must have copy of permit card on-site for the duration of construction.

Certificate of Occupancy/Completion

Processing for certificates cannot begin until all final inspections are passed.
Certificates of Occupancy/Completion must be applied for using CO/COC Application and submitted through the CityView Web portal or by emailing inspectionrequest@miltonga.gov.
Once all inspections are passed, please allow 5 business days for processing of certificate.
Certificates will be sent via email and uploaded to the CityView Web portal; hard copies are available upon request.

FAQs

How do I edit the private comments after I requested an inspection?

When you request an inspection, you can enter private comments that only the Inspector can see. These comments can be gate codes, locations of keys, phone numbers and email addresses. We consider this very sensitive information and we keep it private and off of our web site. Due to this sensitivity to the private information, we don't allow for editing of these comments.

If you need to let the inspector something in addition to what you entered, please give your inspector an email or a phone call. Preferably an email. If you search for your permit, or pull it up from under your "My Items" section, you can see both the email address and phone number, assuming you're logged in. Make sure to reach out to them before 7am on the morning of your inspection. Our inspectors are very hard working and they head out early in the day!
How do I request an inspection on my permitted work?
We've created a document to help guide you through the process.
- How to Request an Inspection from a computer
- How to Request an Inspection from a mobile phone or tablet
How do I resubmit my corrected plans?
Resubmitting a document can be a bit tricky. We're not going to lie to you. It's all about matching the new versions of the files with the previous versions. Don't despair. Here's how to do it:
- CityView Resubmittal Instructions
How do I upload documents (Engineer letters, affidavits, etc.) and images?
Do you have supporting documentation on one of your plans or permits? Here's how to provide that information to us:
- How to upload Documents And Images
I can't find my permit in the portal. What do I do?

Please contact City of Milton Permit Technicians at permits@miltonga.gov or 678-242-2545 to have your permit linked to your CityView account.
I need a form and/or a document. Where do I find those?
If you need a form or document, click below. If you don't find what you need, reach a member of the Community Development Department's staff directly using our Staff Directory. You can also call the City’s main phone at 678-242-2500 or email info@miltonga.gov.
- Forms & Permits
I registered but didn't receive my registration email. Now what do I do?
There are a couple of things to check:
1. First, give it a couple more minutes. Sometimes emails can be delayed for reasons out of our control. You should receive your email within 15 minutes of registering.
2. Next, check your junk folders.
3. Did you spell your email address correctly? If you think this could be the issue, try again.
4. If the two suggestions above didn't help, then give us a call. We will just need your email address and we can activate your account on our side.

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